General
What / Who is Klaus Tiedge Fine Art Photography?
The 1965 German-born Klaus Tiedge has been a prominent figure in the field of commercial photography for more than 20 years, having worked in numerous countries including India, Japan, Brazil and the USA. Read the full story.
What does Klaus Tiedge Fine Art Photography sell?
High quality fine art prints of photographs featuring African Wildlife and portraits of African People.
His signature collection Pride of Africa consists of 80 African Wildlife images mainly taken in Southern and South East Africa. These photographs are available as limited edition prints in 5 different sizes.
How can I trust buying on Klaus Tiedge Fine Art?
We have good relationships with galleries worldwide and have served many customers over the past 10 years.
Privacy Policy and questions - do we copy / adapt those?
We value your business and we know your privacy is important to you. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect it and what we do with it. By using this website you are accepting the practices described in this Privacy Policy. Read More
Payments
What forms of payment are accepted?
We accept Visa, Mastercard and Paypal payments online. We also provide a Bank Transfer option, all payments done via eft are required to reflect in our account prior to shipping. This can take roughly 24 – 48 hours to reflect.
Are my payments secure?
We use a secure Payment Gateway with level 1 PCI compliance to process all credit card payments. Your credit card details are not stored on our website for your security. Additionally, we make use of SSL encryption on our website to add extra security when transmitting any information along with a premium security plugin to reduce any unauthorised access attempts.
Our other payment option, PayPal is a world recognised payment processor with high security. Although we have taken many steps to secure our website and any transactions, we are not liable for any loss due to any unauthorised access beyond our current security. Liability falls to you as the car holder and we will assist where possible should you experience any problems.
Orders
How do I check the status of my order?
You will be notified by us via email on the ongoing status of your order:
- When we have received your payment and when your order is being processed.
- Once the order has left our studio we will email you the tracking number of the international courier company we use.
How long does it take until I receive my artwork?
Please allow around 7 -10 working days for your artwork to arrive.
We process the order after receiving payment which can take between 2-4 working days.
Shipping takes roughly 2-3 business days to major cities and 4 – 6 days for any outlying areas.
Can I order my print already framed?
You may order framed artwork or another mounted finish.
Please email us with your request as we will have to provide you with an individual quote for this.
However, we do recommend having the artwork framed at your local picture framer because of the fragile shipment and to help reduce costs when shipping internationally.
What if I would like to order another size than the given sizes?
You may order a different size to the given sizes if it is in ratio to the original image.
Please send us your request by email. The price will be determined by the next higher size set by Klaus Tiedge Fine Art. We cannot print larger than the biggest available size of 108x214cm.
Prints
How do I know I am buying an original piece of art?
On this website we do ONLY sell Original Prints, meaning each artwork is personally approved and personally hand – signed by Klaus Tiedge. To validate the investment of limited edition prints they are personally numbered on the left bottom corner, signed on the right bottom corner as well as on the back of the print and are accompanied with a Certificate of Authenticity issued by the artist.
What is a Certificate of Authenticity?
The Certificate of Authenticity carries information about the print, where it was taken, camera details, where it was printed and the part of the edition. It is signed by the artist, Klaus Tiedge personally.
How many prints of each image are printed?
We offer the Pride of Africa Collection in 5 different sizes. Each size has a certain edition which is the number of prints that will ever be printed from that image in this size.
What’s the difference between buying Limited Edition Prints and Open Edition Prints?
About limited edition prints
As the name suggests, only a limited number of prints will be made available for purchase. For example, if the artist is selling a limited run of 25 prints, once those 25 prints have sold, that limited edition will no longer be available to purchase. The exclusive nature of a limited edition print effectively raises its value and, therefore, its price.
About open edition prints
Unlike limited edition prints, open addition prints may be endlessly reproduced. Because there’s no limit to the number of prints that can be made, an open edition print is priced lower than a limited-edition print.
What is the lifespan of my purchase print?
Under normal viewing conditions the prints are estimated to offer a minimum lifespan of 130 years (Independent study www.wilhelm-research.com). It is important that the prints are framed using acid free mounting board and are kept out of direct sunlight.
Printing
How is the photograph being printed?
We print with Giclée method on archival fine art paper, e.g. Epson Cold Press Paper or Hahnemühle German Etching. If you like the photograph printed on another material e.g. Canvas or photo paper, please send us an enquiry. We only work with personally selected print labs in Cape Town.
What does Giclée mean?
The word giclée means to spray or to squirt liquid. Ink is applied to fine-art textured paper using modern inkjet technology. A “giclée print” connotes an elevation in print making technology that was introduced in the 1990’s.
Prints are generated from high-resolution files using archival quality inks onto various mediums including canvas, fine art and photo-based paper. The giclée printing process provides better color accuracy than other means of reproduction and has exceptional archival permanence. The quality of the giclée print rivals traditional silver-halide and gelatin printing processes and is commonly found in collections, museums and art galleries around the world.
Our quality standards:
Quality is important to us. So, every artwork that leaves our studio is personally inspected by Klaus Tiedge before he will number and sign the print. We will also ensure that the artwork is correctly packaged for international shipping.
Shipping & Packaging
How is the artwork shipped?
We do ship with international courier companies e.g. DHL or Fedex, and our prints are delivered door to door. All artwork shipped is tracked and a tracking number will be provided.
How is the artwork packaged?
The fine art print will be rolled up with the acid free tissue paper and packaged with a protective plastic sleeve and put into a sturdy 5mm postal tube.
Which countries do we ship to?
We ship worldwide to every country.
How much will delivery / shipping cost me?
Delivery and shipping of a print only (unframed) is free of charge.
Shipping charges may apply for special requests such as express service and shipping of framed/mounted artworks.
Kindly note that although we will mark the artwork as an original piece of art, you might be liable for customs payments of your country if applicable.
Framing
How shall I frame my artwork?
To protect your investment, it is important that the prints are framed correctly. The photographs should never be glued directly onto a backing board but rather be pasted directly onto a thin aluminium plate using specialized archival adhesive.
Our preferred method of framing is where the prints are either taped to the reverse side of the mounting board or suspended on archival clips. Clips are hinged onto the backing board of the frame using a minimal amount of archival adhesive which allows the artwork to be floated between the glass and the backing board, ensuring the protection of the print and easy removal for re- framing.
Mounting board must be 100% acid free and 2mm clear; non-reflective UV inhibiting glass or museum display glass should be used.
It is vital that the frame is sealed to keep out moisture, dust and insects. To achieve a clean uncomplicated look, it is recommended that white or off-white mount board is used within a simple black or white frame. The weight of the outer frame is adjusted according to the size of the print.
Once framed, the frame should be transported upright and displayed out of direct sunlight.
Pricing
Why is there different prices for one photograph?
The price is determined by the size and the edition. We are working with a tiered pricing structure. So, as an edition sells out the price will rise.